Dear LBank Users,

Due to an issue affecting an upstream network service provider, LBank Pay services are temporarily unavailable.

  1. Incident Start Time: July 16, 2026, 16:00 (UTC+8)

  2. Estimated Recovery Time: To be determined

During this period, payment authorization, transaction processing, and other LBank Pay-related functions may be temporarily unavailable or experience request timeouts.

The LBank team is working closely with the relevant service provider to resolve the issue and is continuously monitoring the service recovery progress. Once services have been restored, we will issue a further announcement as soon as possible.

We sincerely apologize for any inconvenience caused and appreciate your understanding and support.If you have any urgent inquiries, please contact the LBank Customer Support team.

LBank Team

July 16, 2026